{"id":5586,"date":"2025-01-11T00:00:00","date_gmt":"2025-01-10T23:00:00","guid":{"rendered":"https:\/\/sitedu.de\/?post_type=kb-articles&#038;p=5586"},"modified":"2026-02-11T23:04:38","modified_gmt":"2026-02-11T22:04:38","password":"","slug":"payments-via-link","status":"publish","type":"docs","link":"https:\/\/sitedu.de\/en\/docs\/payments-via-link\/","title":{"rendered":"Payments via Link"},"content":{"rendered":"<p class=\"wp-block-paragraph\">To automatically collect payments from your customers using a payment link, you\u2019ll need to first activate the\u00a0<a href=\"https:\/\/sitedu.de\/en\/docs\/online-payments\/\" class=\"ek-link\"><strong>Online Payments<\/strong><\/a>\u00a0feature in Features &amp; Integrations. Additionally, make sure to have at least one payment method connected under Settings\/Payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once everything is configured, a payment link placeholder will be available under the \u2018Appointment\u2019 dropdown in the Email\/SMS notification settings.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2024\/04\/payment-link-placeholder.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">When customers click on the link from the Email\/SMS, they will be presented with all the payment options that you have made available.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2024\/04\/payment-link-frontend.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Should your customer fail to receive the Email\/SMS notification for any reason, the same payment link can be found in the sidebar of the corresponding Invoice.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2024\/04\/copy-payment-link.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customer Panel<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your customers have created an account, they will be able to access the payment link by clicking on the \u2018Pay\u2019 button on their \u201cAppointments\u201d page.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2024\/04\/pay-customer-panel.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Payment Link Redirect URL<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Within Settings\/Payments (at the bottom of the page), you can configure the URL to which customers will be redirected after a successful payment. This would be a page created outside of SiteDude Booking that simply confirms that the payment was successful.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/trafft.com\/wp-content\/uploads\/2024\/04\/payment-redirect.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Use case example<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Service with deposit<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For services that require a <a href=\"https:\/\/sitedu.de\/en\/docs\/deposit-payments\/\" class=\"ek-link\">deposit <\/a>at the time of booking, customers will pay a set amount upfront. You can create a Custom Notification with a placeholder for the payment link, for example, three days prior to the appointment to remind the customer to pay the remaining amount. Alternatively, you can copy the payment link from the invoice and send it for payment at any time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Service without deposit<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your service does not require a deposit, customers will schedule an appointment without upfront payment. In this case, you can create a custom notification such as \u201cCustomer Payment\u201d and schedule it to be sent out, for instance, five days after the booking. Alternatively, you can add a placeholder to the Appointment Pending\/Approved\/Reminder notifications. This will automatically include a payment link for the full amount, allowing customers to complete the payment.<\/p>","protected":false},"excerpt":{"rendered":"<p>To automatically collect payments from your customers using a payment link, you\u2019ll need to first activate the\u00a0Online Payments\u00a0feature in Features &amp; Integrations. Additionally, make sure to have at least one payment method connected under Settings\/Payments. Once everything is configured, a payment link placeholder will be available under the \u2018Appointment\u2019 dropdown in the Email\/SMS notification settings. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","_eb_data_table":"","footnotes":""},"doc_category":[505],"doc_tag":[],"knowledge_base":[485],"class_list":["post-5586","docs","type-docs","status-publish","hentry","doc_category-finances","knowledge_base-sitedude-booking"],"year_month":"2026-09","word_count":333,"total_views":"5","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"SiteDu.de","author_nicename":"cyzdk","author_url":"https:\/\/sitedu.de\/en\/account\/cyzdk\/"},"doc_category_info":[{"term_name":"Finances","term_url":"https:\/\/sitedu.de\/en\/docs\/sitedude-booking\/finances\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"SiteDu.de Booking","term_url":"https:\/\/sitedu.de\/en\/docs\/sitedude-booking\/","term_slug":"sitedude-booking"}],"knowledge_base_slug":["sitedude-booking"],"_links":{"self":[{"href":"https:\/\/sitedu.de\/en\/wp-json\/wp\/v2\/docs\/5586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sitedu.de\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/sitedu.de\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/sitedu.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sitedu.de\/en\/wp-json\/wp\/v2\/comments?post=5586"}],"version-history":[{"count":1,"href":"https:\/\/sitedu.de\/en\/wp-json\/wp\/v2\/docs\/5586\/revisions"}],"predecessor-version":[{"id":7700,"href":"https:\/\/sitedu.de\/en\/wp-json\/wp\/v2\/docs\/5586\/revisions\/7700"}],"wp:attachment":[{"href":"https:\/\/sitedu.de\/en\/wp-json\/wp\/v2\/media?parent=5586"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/sitedu.de\/en\/wp-json\/wp\/v2\/doc_category?post=5586"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/sitedu.de\/en\/wp-json\/wp\/v2\/doc_tag?post=5586"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/sitedu.de\/en\/wp-json\/wp\/v2\/knowledge_base?post=5586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}