These Terms of Service govern your use of the website located at https://sitedu.de and any related services provided by SiteDu.de.
By accessing https://sitedu.de, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by SiteDu.de.
We, SiteDu.de, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
These Terms of Service were last updated on May 17, 2024.
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
The intellectual property in the materials contained in this website are owned by or licensed to SiteDu.de and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by SiteDu.de at any time.
Our website and the materials on our website are provided “as is” without warranty of any kind. To the fullest extent permitted by law, SiteDu.de makes no representations or warranties, either express or implied, and hereby disclaims all other warranties, including but not limited to implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights.
SiteDu.de or its suppliers shall not be liable for any consequential damages arising from the use or inability to use this website, the materials contained on this website, or from the use or inability to use our offerings, services, or products, even if SiteDu.de or an authorized representative has been advised orally or in writing of the possibility of such damages.
For the purposes of this agreement, the term “consequential damages” includes all consequential damages, indirect losses, actual or anticipated loss of profits, lost revenues, business interruptions, loss of goodwill, loss of opportunities, lost savings, reputational damage, downtime, and/or loss or damage to data, regardless of whether such damages arise in tort (including negligence), contract, statute, equity, or otherwise.
The following situations, among others, are excluded from liability:
Since some jurisdictions do not allow the exclusion of implied warranties or the limitation of liability for consequential or incidental damages, these limitations may not apply to you.
Please note that this extended disclaimer is designed to clarify our legal obligations and to make it clear that we cannot be held responsible for damages or losses that arise from the use of our services, products, or offerings under certain circumstances.
The materials appearing on our website are not comprehensive and are for general information purposes only. SiteDu.de does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
SiteDu.de has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by SiteDu.de of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
These Terms of Service are governed by and construed in accordance with the laws of Germany. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Sitedu.de offers various subscription plans for Website Management and Managed Hosting. These plans are designed to cater to different needs and budgets. The specific features and services included in each plan are detailed on our website. Once a subscription plan is chosen and payment is made, the client will have access to the services included in that plan for the duration of the subscription period.
Subscriptions are set to automatically renew at the end of each billing cycle to ensure uninterrupted service. Clients will be notified prior to the renewal date. If a client wishes to cancel their subscription, they must do so before the renewal date to avoid being charged for the next cycle. Cancellations made after the renewal date will take effect from the next billing cycle.
Payment for subscription plans is due at the beginning of each billing cycle. Accepted payment methods are detailed on our website. Refunds are only applicable for Website Management Plans as per the conditions stated in our Return Policy. In cases where a refund is applicable, the costs associated with domain registration will be deducted from the refund amount due to the external costs incurred for domain registration.
Sitedu.de reserves the right to modify the features and prices of its subscription plans at any time. Any changes will be communicated to existing subscribers in advance. Changes will not affect the current billing cycle of existing subscribers but will take effect from the next billing cycle.
In accordance with the terms of service of Sitedu.de, the ownership of the websites and domains provided to the client is entirely vested in the client for the duration of their active subscription. This means that the client has full control and rights over the website(s) and domain(s) associated with their account. Furthermore, clients can request their domain details, necessary for transferring their domain to another provider, as long as their subscription is active. It’s important to note that this ownership is conditional and remains valid as long as the client’s subscription is active. Once the subscription is terminated or lapses, the rights to the website(s) and domain(s) may revert back to Sitedu.de, unless otherwise specified in a separate agreement.
While the ownership of the website entitles the client to full control and rights over the content, it does not automatically grant the ability to export the website in its entirety for users on the Basic plan. The function to export websites is exclusively available to clients subscribed to the Pro, Business, and Enterprise plans. However, Basic plan users are not completely restricted from exporting their website. They can still export the website through other means not directly provided by Sitedu.de. This ensures that even Basic plan users have a degree of flexibility in managing and transferring their website content, albeit with certain limitations. Furthermore, clients only export their website, as long as their subscription is active.
At sitedu.de, we offer several website packages with varying features to cater to your needs.
Sitedu.de is pleased to offer the possibility of a free website as part of our commitment to providing value to our clients. This offer is available exclusively to users subscribed to the Basic and Pro plans as these plans work with pre-designed templates. These templates allow users to quickly set up their website. Clients will need to adjust and customize this template according to their specific needs and preferences. The free website offer does not entitle the user to a fully customized website. It provides a basic framework upon which the user can build and develop their website.
On the other hand, our more sophisticated Business and Enterprise plans require customized WordPress solutions. These plans are designed for users who need a higher level of customization and control over their website design and functionality, which goes beyond the scope of pre-designed templates. Therefore, the free website offer is not applicable to the Business and Enterprise plans.
As part of our paid subscription plans, we offer a free domain for the duration of your subscription. The following conditions apply:
Our security packages are designed to provide varying levels of protection and performance to meet the diverse needs of our customers. We recommend selecting the package that best aligns with your security requirements and business goals. Below is a detailed explanation of the available security features included in our plans:
Our Compliance packages offer a range of standardized policies designed to help you maintain your online presence responsibly. The packages include:
Basic: This package comprises a cookie form and a cookie policy.
Pro: This includes everything from the Basic package and adds a comprehensive privacy policy.
Business: This package incorporates all items from the Pro package and includes a Terms of Service document.
E-Commerce: Offering everything in the Business package, this option also features Acceptable Use and Return Policy.
Please note that while we provide these standardized policies, it is your responsibility as the client to verify the correctness of these documents and make any necessary modifications tailored to your specific needs.
Our SEO packages are designed to give you a full overview on your perforamcen in search engines. These are our available plans:
Please note: Your SEO Results may vary based on your website’s current state, competition, and other factors beyond our control.
As part of the services offered by Sitedu.de, clients have access to email features. However, the usage and storage of emails are limited to the capacity advertised in the chosen plan. Users are advised to monitor their email storage usage to ensure they remain within their allocated limit. Exceeding the storage limit may result in:
Users are encouraged to review their subscription plan details to understand the specific storage limits applicable to their account.
SiteDu.de offers a Website Care service focused on the maintenance and care of your website. This offering includes the following services:
Depending on the chosen subscription plan, the following hours are included each month:
The mentioned hours apply exclusively for the current month and are non-transferable. Unused hours will not be carried over to the next month.
Please note that the services provided under the Website Care offering will be delivered solely within the specified time frames and according to the chosen subscriptions. Customers are encouraged to utilize their hours within the given month to maximize the benefits of this service.
When purchasing our Standard Logo, the following terms apply:
As a client of Sitedu.de, you are solely responsible for all legal obligations related to the use, management, and operation of your website and domain. This includes, but is not limited to, ensuring compliance with data protection laws, copyright laws, e-commerce regulations, and any other legal requirements applicable in your country or jurisdiction.
Sitedu.de provides website and domain services but does not guarantee that its products are compliant with all national laws of the client’s country. It is the client’s responsibility to ensure that their website content, operations, and practices adhere to their respective national laws.
Furthermore, Sitedu.de will not be held liable for any legal issues or penalties that may arise due to the client’s non-compliance with their national laws. Clients are urged to seek independent legal advice if they have any doubts about their legal obligations related to the operation of their website and domain.
The client’s legal responsibilities extend particularly, but not exclusively, to the compliance of various policy documents associated with their website. These may include, but are not limited to, Terms and Conditions, Privacy Policy, Acceptable Use Policy, Cookie Policy, Return Policy, and other similar documents.
While Sitedu.de may provide templates or general outlines for these policy documents, it is important to note that these are designed to cover common, general use-cases and may not fully comply with the specific legal requirements of your country or jurisdiction. They may not account for the unique aspects of your business, website, or user interactions.
Therefore, we strongly recommend that clients seek independent legal advice in order to create customized policy documents that accurately reflect their business operations and are fully compliant with all relevant laws and regulations. Sitedu.de will not be held liable for any legal issues or penalties that may arise due to non-compliance with these policy documents.
At Sitedu.de, we prioritize the security of your website and do everything within our capacity to safeguard it. We employ various security measures to protect your website from unauthorized access or cyber threats. However, despite our best efforts, we cannot guarantee absolute immunity from hacking or other security breaches.
Therefore, it’s crucial for clients to also take proactive steps to enhance the security of their websites. Some recommended actions include:
By taking these steps, you can significantly reduce the risk of security breaches and ensure the safety of your website.
From time to time, Sitedu.de may offer discounts or vouchers as part of our promotional activities. These offers will be clearly advertised on our website and may be subject to specific terms and conditions.
Please note that discounts and vouchers must be used as stipulated in the offer and cannot be exchanged for cash. The discount amount or value of the voucher cannot be paid out in cash or credited to a bank account. They must be used towards the purchase of eligible products or services on Sitedu.de.
Discounts and vouchers cannot be combined with other offers unless explicitly stated in the offer terms. Each discount or voucher can only be used once per customer and cannot be transferred to another person. If the total cost of the purchase is less than the value of the voucher, the remaining value cannot be carried forward or used for future purchases.
Sitedu.de reserves the right to modify or withdraw discounts and vouchers at any time without prior notice. In case of any dispute, the decision of Sitedu.de shall be final and binding.
This acceptable use policy covers the products, services, and technologies (collectively referred to as the “Products”) provided by SiteDu.de under any ongoing agreement. It’s designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity.
SiteDu.de customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.
This policy was last reviewed on May 17, 2024.
We provide our facilities with the assumption your use will be “business as usual”, as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged or capacity may be restricted.
We are opposed to all forms of abuse, discrimination, rights infringement and/or any action that harms or disadvantages any group, individual or resource. We expect our customers and, where applicable, their users (“end-users”) to likewise engage our Products with similar intent.
We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer’s permission. This responsibility also applies to anyone using our Products on an unauthorised basis as a result of the customer’s failure to put in place reasonable security measures.
By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.
If a customer — or their end-user or anyone using our Products as a result of the customer — violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.
Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn’t limited to:
The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.
Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”). This includes but isn’t limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.
Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”). This includes but isn’t limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner’s express permission must be available for the lifespan of the messaging list.
We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.
This spam and unauthorised message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that directly or indirectly refer the recipient to a site hosted via our Products.
Our Products must not be used for the purpose of advertising, transmitting or otherwise making available any software, program, product or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn’t limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing and denial-of-service attacks.
Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorised to access the resource (e.g. “hacking”, “cracking”, “phreaking”, etc.).
Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.
Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of or discriminate against any group or individual.
Other activities considered unethical, exploitative and malicious include:
Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.
We prohibit the impersonation of SiteDu.de, the representation of a significant business relationship with SiteDu.de, or ownership of any SiteDu.de property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage or user trust.
This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.
We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:
Last updated: May 17, 2024.
We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.
If you’re looking to return or exchange your order, we offer free returns within 30 days of purchase. You can return your product for a refund to the original payment method.
Please note: Returns are only applicable for Website Management Plans, but not for Website Creation packages or any other products, including domains. In cases where a refund is applicable, it’s important to note that the costs associated with domain registration, as per the advertised prices, will be deducted from the refund amount. This is due to the external costs incurred for domain registration that cannot be recovered. We appreciate your understanding in this matter.
To return an item, email us at support@sitedu.de with your Order Number and return reason and our support team will be happy to assist you with the next steps.
After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 30 days from the receipt of your item/s for your return to be processed.
For questions relating to our returns policy, please contact us at support@sitedu.de
Effective Date: November 14, 2024
The Data Processor shall take reasonable steps to ensure the reliability of any employee, agent or contractor of any Contracted Processor who may have access to the Company Personal Data, ensuring in each case that access is strictly limited to those individuals who need to know / access the relevant Company Personal Data, and to comply with Applicable Laws in the context of that individual’s duties to the Contracted Processor, ensuring that all such individuals are subject to confidentiality undertakings or professional or statutory obligations of confidentiality.
The Data Processor shall disclose any new subprocessors with which data will be shared for processing.
The Data Processor shall provide reasonable assistance to the Company with any data protection impact assessments, and prior consultations with Supervising Authorities or other competent data privacy authorities, which Company reasonably considers to be required by article 35 or 36 of the GDPR or equivalent provisions of any other Data Protection Law, in each case solely in relation to Processing of Company Personal Data by, and taking into account the nature of the Processing and information available to, the Contracted Processors.
The Data Processor shall promptly and in any event within 10 business days of the date of cessation of any Services involving the Processing of Company Personal Data (the “Cessation Date”), delete and procure the deletion of all copies of those Company Personal Data.
Effective Date: May 17, 2024
We use cookies to help improve your experience of our website at https://sitedu.de. This cookie policy is part of SiteDu.de’s privacy policy. It covers the use of cookies between your device and our site.
We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.
If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://sitedu.de. In such a case, we may be unable to provide you with some of your desired content and services.
A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.
Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalise your content (e.g. advertising, language).
Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.
Cookies set by other sites and companies (i.e. third parties) are called third-party cookies. They can be used to track you on other websites that use the same third-party service.
Functionality cookies are used to collect information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced, or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party services.
We use functionality cookies for selected features on our site.
You have the right to decide whether to accept or reject cookies on our Website. You can manage your cookie preferences in our Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with the services on our Website.
You may also be able to set or amend your cookie preferences by managing your web browser settings. As each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). If you choose to refuse or disable cookies you may still use the Website, though some of the functionality of the Website may not be available to you.
We may update this Cookie Policy from time to time in order to reflect any changes to the cookies and related technologies we use, or for other operational, legal or regulatory reasons.
Each time you use our Website, the current version of the Cookie Policy will apply. When you use our Website, you should check the date of this Cookie Policy (which appears at the top of this document) and review any changes since the last version.
For any questions or concerns regarding our Cookie Policy, you may contact us using the following details:
Raphael Schleuning
https://sitedu.de/contact/
