The domain is the internet address of your website. If you haven’t done so yet, you can purchase a domain at competitive prices through us. Otherwise, you can benefit from a free domain for the first year of your plan. Just reach out to us and let us know which domain you would like to use. On this page you learn:
- Connect a domain purchased from SiteDu.de
- Connect a domain from another domain registrar
- Change your subdomain
Connect a SiteDu.de Domain #
To keep things simple, we usually don’t give access to the DNS settings of your domain. So if you want to connect a domain you have purchased on SiteDu.de, simply reach out to us and we will activate it for your website. Please note that the complete transfer of the website name may take up to 48 hours. This timeline is determined by the domain registrar’s processing times and is beyond our control. Thank you for your understanding and patience during this transition as we work to launch your site smoothly. In the meantime, you can build and work on the website on the existing subdomain.
How can I add my Custom Domain? #
1. From the left sidebar, select ‘Domains‘
2. Click on the ‘Add your domain‘ button in the middle of the page.
3. Enter the domain you want to connect to your website.
Consider using a subdomain, such as www.yourdomain.com, and redirecting your primary domain (yourdomain.com) to this subdomain if necessary.
4. Click on the ‘Submit‘ button and wait for the next step.
5. You’ll see several options for adding either www.mywebsite.com or mywebsite.com. We recommend connecting your www subdomain and redirecting your root domain to your www subdomain.
6. Visit the admin console of your domain registrar and create the DNS Record(s) as specified.
Notice that Your DNS records for this custom domain will expire in 72 hours! Please add DNS records with your domain provider before the DNS records expire.
Attention! #
Remove any conflicting DNS records like A, AAAA, CNAME, ALIAS or ANAME that has the same name or host as what you’re trying to add.
7. Once you have added the DNS records, click the ‘Connect your domain‘ button to connect your domain.
8. Once everything is completed, you will notice that your domain status will change to ‘Connected’.
CNAME Flattening Required? #
If you connect your Root domain, you’ll see a warning that you need CNAME Flattening.
This means you need to read the guide and check if your provider supports CNAME Flattening. Don’t worry, and there is also a solution at the end of the guide on what to do if your domain doesn’t support CNAME Flattening:
What is CNAME Flattening? #
In short, it’s a feature that allows you to add a CNAME to your root / apex / naked domain. Traditionally, you can only add CNAME to a subdomain, like www.mywebsite.com or blog.mywebsite.com . However, there are some providers who now allow you to add CNAME to your root domain, like mywebsite.com. You can read more about CNAME Flattening here.
Does my provider support CNAME Flattening? #
Different providers implements CNAME Flattening in different ways, and they also call it with different names: CNAME flattening, ANAME or ALIAS .
Supported ✅
- SiteDu.de Domains
- Cloudflare (CNAME)
- Namecheap (ALIAS)
Not Supported ❌
- Google Domains
- GoDaddy
Your domain provider is not listed above? #
You can easily check if there’s a type for ALIAS or ANAME on your domain provider, or check if you can make a CNAME to your root domain.
My provider doesn’t support CNAME Flattening, ANAME, or ALIAS. What should I do? #
The easiest thing to do is to move your domain to SiteDu.de. Simply purchase the domain on our website, cancel it from your old provider and let us know the transfer code.
How can I change my subdomain? #
Sometimes you might want to work on a certain subdomain. To do so, first connect your domain as described above. Then follow the following guide.
1. From the left sidebar, select Domains.
2. Choose ‘Subdomain‘ from the top tabs.
3. Click on the ‘Change subdomain‘ button located at the top right corner.
4. Type your desired subdomain on text input.
5. Click on the ‘Change’ button.
