If you entered all Business information during the onboarding process, most of the fields will already be populated in Company Settings. Let’s review them: Business Name: This is the name of your business, which will appear in notifications and as a contact detail on your Booking Website. Address: Enter the address of your company. This...
Employees are the individuals who deliver services within your company. Depending on your chosen license plan, you may be a solopreneur where you are the sole employee, or you can have a certain number of employees. As an admin, you can easily set their unique schedules and monitor their business activities. If you are the...
The locations function is designed for businesses that operate in multiple locations. You start with a single location by default, suitable for businesses with one physical site. If your business is online or operates from just one location, you can use SiteDude Booking without needing to set up multiple locations. Simply enter your company’s address...
Services are the foundation of your business, enabling customers to schedule appointments with you or your employees. In this section, we’ll guide you through creating and managing services using the SiteDude Booking booking system. Creating Categories When your account was created, SiteDude Booking automatically generated some dummy services and placed them in the Default Category....
Managing your business’s schedule in SiteDude Booking involves several key components: Working Hours, Days Off, Special Days, and Office Hours. Let’s explore these essential segments to help you create an effective working schedule. Let’s dive into each of these components Availability of Time Slots (Services) The availability of services within SiteDude Booking is directly tied to the Working Hours,...
In SiteDude Booking, the “Company Days Off” feature allows you to manage and designate specific days when your business will be closed or unavailable for appointments. This feature is essential for ensuring accurate scheduling and preventing customers from booking appointments on days when your business is not operational. With Company Days Off, you can easily mark...
The primary method of notifications in SiteDude Booking is through Email Notifications. These notifications are essential for informing both your customers and employees about various updates such as new appointments, rescheduled appointments, cancelations, and rejections, as well as appointment reminders and follow-ups. To access the Email Notifications templates, navigate to the “Settings” tab in the bottom...
General Settings are designed to allow you to configure fundamental settings that will be applied throughout the entire application. Currently, these settings are divided into two main sections: To access them, click on the “Settings” icon in the bottom left corner of your Admin section. Appointment Settings In the Appointment Settings section, you’ll find essential configurations...
When you access the Settings page of SiteDude Booking (located at the bottom left corner of the Admin section), you can configure your Office Hours. By default, they are set from 09:00 – 17:00, Monday – Friday. However, you have the flexibility to customize them according to your business needs. You have the flexibility...
Payment Settings are intended to guide you in configuring the essential parameters for your upcoming transactions. To utilize online payment methods, it is imperative to enable the Online Payments feature on the Features & Integration page beforehand. Payments Settings The Payments section in SiteDude Booking’s Settings allows you to configure the currency that’s going to be used, the price separator, the position of...
SiteDude Booking also offers SMS notifications, enabling you to send text messages to both your customers and employees to keep them updated about their appointments. You can review previous SMS records and adjust preferences in the SMS settings, which can be found in a separate section within the Settings page, similar to Email Notifications. Unlike email...
Managing appointments in different time zones can be difficult, but SiteDude Booking’s Time Zone feature simplifies this process. It allows for time zone settings in General Settings as well as for each employee, making it easy to coordinate schedules. This is especially useful for businesses with teams in multiple time zones, ensuring accurate appointment scheduling...
The Users and Roles page facilitates efficient management of your SiteDude Booking account, enabling the creation of various capabilities based on designated roles. Within this section, you can view a list of your current users along with their assigned roles. Currently, SiteDude Booking supports three role types: Superadmin, Admin, and Employee. The Superadmin role is automatically assigned to the user who signs...
