We are thrilled to introduce our innovative Chatbot feature, poised to transform how your customers engage with your booking system! This cutting-edge addition offers a comprehensive solution that actively engages customers, streamlines operations, and propels business growth. The system is presently in Beta testing and is designed to operate based on a credit system applicable to all...
Discounts and promotions are essential tools for businesses to engage their existing customer base and entice new clients. With SiteDude Booking, you can create unique coupon codes to share with your clients or potential customers. These codes can be easily applied by customers during the booking process, enhancing their experience and incentivizing their bookings. Whether...
If you’ve already purchased the domain name for your business and wish to host your SiteDude Booking booking page on that domain, you can easily change the URL from containing ‘sitedu.de’ to your own domain name. We recommend to get in touch with us. We will set up the domain for you. Enabling the Custom Domain feature...
Custom Fields are valuable for gathering necessary customer information before appointments and are also known as Extra Form Fields or Intake Forms. You have the option to create questions or inputs that will be incorporated into the final stage of the booking form. You can choose between several types of inputs: When adding the Attachment custom field, you...
In addition to the default Email and SMS Notifications provided in your SiteDude Booking account, you have the option to create custom notifications tailored specifically to your business needs. These custom notifications can be configured for your employees or customers, allowing you to choose when they are sent and for which services they apply. This feature enables you to personalize your communication with...
In SiteDude Booking, you can assign predefined roles such as Employee, Admin, or Superadmin to your users. These roles come with default permissions. Alternatively, you can create custom roles with specific permissions tailored to your needs. Custom roles allow you to control the level of access and management for each user by specifying which SiteDude Booking entities they can view, manage, or...
Group bookings are essential for managing classes, seminars, sports activities, and various other group sessions. To enable and accept group bookings, you need to activate our Group Booking custom feature through the Features & Integrations page. If you are still on a Free Trial, this feature will be automatically activated, and you will see the options...
Locations within SiteDude Booking are designed for businesses that operate in multiple places. To begin creating your locations, first, ensure that the “Multiple Locations” feature is activated on the Features & Integrations page. When you access this page, you’ll know the feature is active if you see the “Disable” option displayed on its card. Conversely, if the feature...
Payment Settings allow you to configure the fundamental settings for your upcoming transactions. Before using online payment methods, you must enable the Online Payments feature on the Features & Integrations page. After the feature has been enabled, you will see all available online payment methods. Once at least one online payment method is enabled, you will be able to: To read more...
The Ratings & Reviews feature in SiteDude Booking allows your customers to provide feedback and ratings for their appointments and the employees who provided those services. This valuable tool helps you gather insights into customer satisfaction and improve your services based on real-time feedback. Getting Started To enable Ratings & Reviews for your account, access the Features & Integrations section,...
The Recurring Appointments feature enables customers to book an appointment that repeats multiple times. They can select the date and time for the initial appointment, and then specify the recurrence type and the number of repetitions within a single booking process. Please Note: The Date & Time step will always be locked in the 5th place if you enable the Recurring...
The “Resources” feature in SiteDude Booking lets businesses streamline their booking processes by managing shared assets, spaces, or equipment essential for their services. This feature helps ensure that resources such as meeting rooms, equipment, or specialized facilities are scheduled efficiently and are always available when needed, avoiding double-booking and maximizing resource utilization. How Resource Booking...
Extras are designed to provide you with the option to create additional services or products that complement your primary service. This allows your customers the flexibility to choose whether they want to add something extra to their appointment. Extras are generated individually for each service. Simply access the Services page, select the service you wish to...
By default, all email notifications are sent from SiteDude Booking’s email address. However, to align with your brand identity, you have the option to customize the sender email address that your customers will see when receiving emails from SiteDude Booking. Enabling the SMTP feature To customize the sender’s email address, follow these steps: Access the...
Special Days feature is a custom functionality designed to allow you to create unique schedules for your employees that deviate from the regular working hours. Unlike the standard working hours, these special schedules apply only to specific dates or date ranges. This means that the set schedule will not repeat daily or weekly as the...
The Webhooks feature in SiteDude Booking enables users to connect with other web applications seamlessly. With this feature, users can set up automated messages and updates to custom URLs. Webhooks enable the sending of data from SiteDude Booking to any other application, allowing for efficient data sharing and integration across various platforms. The Webhooks feature for SiteDude Booking is...
